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Insurance & Payment Options

We understand that quality care is an important investment, and for many families, the cost of long-term care can feel overwhelming. While we gladly welcome private-pay residents, we also actively work with various insurance and assistance programs that may help cover part or all of the cost of care.

Over the years, we have successfully supported residents whose care is funded through different insurance and assistance options. Our goal is to make compassionate care more accessible while guiding families through available payment pathways.

Below is an overview of the most common insurance and assistance programs we work with. If you have specific questions or would like help understanding eligibility, we encourage you to contact us directly.


Long-Term Care Insurance (LTC Insurance)

What It Is
Long-Term Care Insurance is designed to cover expenses associated with long-term care services. Because residential care facilities provide long-term assistance with daily living, LTC insurance can often be used to cover part or all of the monthly care costs when policy requirements are met.

How Residents Qualify
LTC insurance is commonly obtained through:

  • Life insurance policies with LTC riders

  • Retirement or employment benefit plans

  • Privately purchased policies

Coverage details vary widely depending on the policy.

Coverage & Rates
Each policy includes specific limits and caps, which may include:

  • Daily payment limits

  • Monthly payment limits

  • Annual payment limits

  • Lifetime maximum benefits

  • Possible cost-of-living increases

Understanding these limits is essential, as they determine how much of the care cost the policy will cover.

How Payments Are Made
Payments may be made:

  • Directly to the care facility, or

  • As reimbursement to the resident or beneficiary

Additional Covered Benefits
Some LTC policies may also cover:

  • Durable Medical Equipment (wheelchairs, walkers, hospital beds, etc.)

  • Incontinence supplies

Requirements
Both the resident and the care facility must meet the policy’s care, licensing, and documentation requirements for coverage to remain active.


Medi-Cal (California Medicaid Program)

What It Is
Medi-Cal is California’s public health insurance program for individuals with limited income. Certain Medi-Cal programs can help cover the cost of care in a residential care facility.

Important Note on Eligibility
Approval for Medi-Cal does not automatically guarantee approval for programs that cover residential care costs, such as Assisted Living Waiver (ALW) programs. Separate approvals are often required.

How Residents Qualify

  • Eligibility is based on income

  • Additional applications may be required for specific Medi-Cal programs

Payments & Rates
Medi-Cal programs operate on contracted rates that may be based on:

  • Level of care

  • Medical diagnosis

  • Daily or hourly service rates

Payments are typically made directly to the care facility.

Additional Benefits
Medi-Cal often covers:

  • Durable Medical Equipment

  • Incontinence supplies

  • Prescription and over-the-counter medications

  • Hospice services

Ongoing Requirements

  • Active Medi-Cal coverage must be maintained

  • Facilities are subject to regular inspections

  • Residents may receive routine wellness visits from care coordinators


Medicare (Original Medicare – Not HMO Plans)

What It Is
Medicare is a federal insurance program for individuals aged 65 and older, or those with qualifying disabilities.

Residential Care Coverage
Original Medicare does not cover the cost of residential care rent. However, it does provide valuable medical benefits that support residents.

Covered Services Include

  • Home health services (nursing, therapy services)

  • Hospice care

  • Physician visits and diagnostic services

  • Durable Medical Equipment

  • Prescription medications under Medicare Part D

These services often complement residential care services.


VA Aid & Attendance Benefit

What It Is
VA Aid & Attendance is an additional benefit available to qualifying veterans and surviving spouses who require assistance with daily living activities.

How It Helps
Because residential care facilities provide daily assistance, this benefit can help offset monthly care costs.

Eligibility

  • Available to qualifying veterans and surviving spouses

  • Determined through an application and medical need assessment

Payments

  • Payments are made directly to the qualified individual

  • Funds can be applied toward residential care costs

Additional Benefits

  • May include coverage for incontinence supplies

Facility Requirements
As long as the facility is properly licensed and meets care standards, the benefit typically remains active.


HMO Plans (Private, Medicare HMO & Medi-Cal HMO)

What They Are
HMO plans are managed care insurance plans with defined provider networks. In certain cases, HMO plans may help cover residential care costs based on medical necessity.

Eligibility Factors
Coverage decisions are typically based on:

  • Medical diagnosis

  • Level of care required

Rates & Payments

  • Rates are negotiated on a case-by-case basis

  • Payments are typically made directly to the care facility

Additional Negotiated Benefits May Include

  • Durable Medical Equipment

  • Incontinence supplies

  • Home health services

  • Hospice care

Contracts & Requirements
Each HMO has specific care and documentation requirements. Coverage depends on both the resident and the facility meeting these standards.


Need Help Understanding Your Options?

We know insurance and care funding can feel complex. Our team is here to:

  • Review your available options

  • Help you understand potential coverage

  • Answer questions about eligibility and next steps

📞 Contact us today to speak with our team and learn more about how we can support you or your loved one.

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Choosing the right care home is an important decision. We welcome families to learn more about our services, visit our home, and ask questions.

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